Like other Customers have stated - this pool company does NOT properly back fill under the installed pool. Leaves the pool with cracks and what I believe is a leak since we have to fill the pool almost daily. also installed a bad pool light and refused to repair even...Read more
We are absolutely thrilled with the new pool from The Pool Store LLC! Everyone involved was great, helpful and knowledged. The owners are awesome in helping us plan what we wanted and setting everything in motion for us. We were picky but in the end have an amazing...Read more
They might deserve one start for the actual pool. But this company is HORRIBLE -their work is that is.... DO NOT HIRE THEM..... You will pay dearly. Be sure to check out the BBB in the Greensboro and CHarlotte areas too... Mr. Ken Kitchell is a great talker... but...Read more
Installed a new vinyl liner in our inground pool..when f illed up with water it pulled liner and wall out, then noticed debri under it already caused liner to have holes in it brand new and we had to patch it. Worst workmanship I have ever seen...will not come back to...Read more
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